Boston University Libraries 2019 Survey Report

Abstract

In the spring of 2019, the Boston University libraries surveyed BU faculty, graduate students, and undergraduate students to determine their use of and satisfaction with library services and resources. This report covers findings from the survey about the libraries’ collections, including opinions on the resources provided by the libraries, their use, and how they are found; the support the libraries provide for research at BU; the libraries’ support of teaching and learning at BU; and the libraries as physical locations for study, collaboration, accessing the collection, and assistance. A technical appendix describing survey methodology and details on the assumptions behind the statistics is included in the report.